The Intelligent Warehouse

Our Flexible Solutions Provide For Centrally Managed, Multi-site or Single-site Setups

How Productive Are You?

Recent surveys evidence that an average 48% of all shrinkage is unfortunately caused by employees, 32% by customer theft, and 15% due to administrative errors.

These issues result in substantial losses for any business.

You can significantly reduce your company’s shrinkage, fraud and overall clerical and administration errors all in one fully integrated solution!

A tailored Smartsys Technology Warehouse Solution identifies the source of your problems and helps you to protect your business, your employees, and your customers, whilst enabling high levels of automated efficiencies to be introduced.

Fully Integrated Business Systems

Our XProtect software doesn’t just provide a secure environment for customers and staff, it also gives owners the opportunity to integrate business systems to achieve greater efficiency in operating processes.

As business grows, overall security and surveillance needs can also expand, however with XProtect you can also add hundreds of integrated Solutions to make your Warehouse operations smarter.

Our XProtect Video Management Software (VMS) makes it possible to customize the perfect solution for centrally managed, multi-site or single-site operations without geographical boundaries.

Aggressive And Competitive Business Marketplaces

In an increasingly aggressive and competitive business marketplace, protecting assets and combating loss is more imperative than ever for maintaining profits and ensuring a competitive edge.

Whether the challenge is shrinkage, fraud, excessive clerical errors, or theft, Milestone XProtect Video Management Software (VMS) helps optimize Warehouse operations.

For more than a decade, Milestone has been the world’s leading provider of open platform IP VMS, and their powerful product helps businesses of all sizes improve their bottom line through proactive loss prevention or by the introduction of automated processes and reporting functionality.

Many operators have seen the extraordinary benefits of IP based surveillance, which efficiently monitors staff or customers, live transactions, stock and merchandise.

Furthermore, with Milestone’s open platform software, security installations are ready for the future because more cameras, additional hardware and new solutions can always be easily integrated into the existing system. Milestone has a flexible licensing scheme that allows users to add one or many cameras while still using the same equipment.

Incorporate Video To Improve Overall Warehouse Operations

Video surveillance can also be applied to other areas of the business beyond loss prevention.

Video data can provide useful business intelligence for analysing store operations, staff utilisation and stock movement. For more information please see Business Intelligence

By using the common interface of the XProtect software, one video surveillance software system can fulfill many needs and the total cost of the system can be spread across a number of company divisions.

Many operators have seen the extraordinary benefits of IP based surveillance, which efficiently monitors staff, transactions and stock.

Furthermore, with Milestones open platform software, security installations are ready for the future because more cameras, additional hardware and new solutions can always be easily integrated into the existing base systems.

Milestone has a flexible licensing scheme that allows users to add one or many cameras while still using the same equipment.

Considerations And Solutions

AreaConcernSolution
Warehouse OptimizationReduce Salary Expenses and Optimize Work ProcessesXProtect VMS combined with video analytics documents provides traffic to improve workforce planning and identify optimal delivery time
Heat MappingStaff Traffic Knowledge Required to Document Dead-Heavy
Traffic Zones
Video analytics integrated into cameras to reveal hot zones, track and record the staff experience
Alarm IntegrationUnable to Efficiently Monitor Safety and Security SystemsMonitor and control entry and exits points using XProtect® Access Control Module. Easily integrate third-party products using our Integration Platform Software Development Kit (MIP SDK)
Minimizing ShrinkageUnable to Identify Source of Lost RevenueSynchronize with POS or ATM data to search for events and transactions linked with fraud or theft, using XProtect Transact
Staff Safety and SatisfactionNeed to Improve the Staff Experience and Increase SafetyWe offer sound-intelligent software to detect sounds such as screams and glass breaking to help detect aggression and assaults.
Licence Plate RecognitionUnauthorized access to carparks, cars abandoned or stolenMonitor and control entry and exits points using XProtect® Licence Plate Recognition add-ons. Easily integrate third-party products using our Integration Platform Software Development Kit (MIP SDK)

Warehouse Operations

How Many People Walked Or Work In This Part of the Warehouse?

Using video analytics, like people and zone counters, operators can keep track of staff, customer traffic and optimize operations.

Analytics data, such as picking time, can be used to identify warehouse traffic patterns and determine how to optimally arrange the warehouse and stock.

For more information on Video Analytics please see Business Intelligence

Cameras & Video Encoders

Is Your Network Camera Supported?

Milestone has continuously been recognized as the global market leader and our software supports the widest range of network cameras and video encoders in the world.

This simply gives users the freedom to choose the best products to meet needs and budget demands. The open platform also provides unlimited support for encoders to ease the transition from analogue to IP systems.

For More Information on Network Cameras please see our Knowledge Base

Point of Sale (POS) & Enterprise Resource Planning (ERP)

System Alerts When Events re Triggered

Video sequences can be linked with receipt and transaction data gathered from the POS system, ERP system or automated teller machines (ATMs).

The video data can help reduce fraud by identifying and sending alerts about pre-determined events or suspicious activities.

For more information on protecting your finances see Live Transactions or Screen Recording

RFID Solutions

Did Our Staff Fully Scan All Items?

Scanning items is an integral function within a Warehouse when picking stocks. With XProtect software, transaction data is displayed alongside corresponding logged video footage, ensuring all incidents can be efficiently tracked.

Then, video data can be exported and examined to either better educate the persons or concerned in in the case of deliberate theft handed over to the proper authorities to assist their investigations.

For more information on protecting your Warehouse see Live Transactions or Screen Recording

Ramp Surveillance

What Items Have Been Delivered And Where Are They?

Most ramps use radio frequency identification (RFID) technology and direct store deliveries (DSDs) to scan both despatched or arriving goods.

The scanned data is integrated easily with video to keep track of what occurred at the time of delivery or despatch and verify item location.

Gates and doors can also be controlled directly from the XProtect® Smart Client so users can visually identify staff and vehicles before granting them access.

For More Information on tracking and access please see Transaction Tracking and Access Control Systems

Parking Area Surveillance

Is This Car Blacklisted?

License plate recognition is an automated analytic solution used to identify vehicles and allow or block these vehicles access into carparks or other protected areas.

Alerts based on Number Plate Lists can determine access automatically.

This technology can pinpoint cars parked too long in the parking area or send a notification when vehicles that have previously been identified as problematic are present.

For More Information On Car Park and Retail Systems please see Licence Plate Recognition (LPR)

Electronic Surveillance

What Happened When The Thief Was Apprehended?

To make Security more useful, video can be integrated to help provide evidence of what actually happened when any alarms are triggered.

Linking video with alarms can also be used for access control systems, fire alarms and heating, ventilation and air conditioning (HVAC) systems.

This can also provide valuable evidence in OH & S matters or events.

For More Information On Advanced Video linking please see Video Search

Monitoring & Viewing Footage

How is Video Footage Viewed in XProtect?

With the XProtect open platform, there are several ways to view video. Users can view and manage cameras from XProtect Smart Client, the feature-rich daily operator interface.

For situational awareness, the video wall product XProtect® Smart Wall gives a complete overview.

Users can also view cameras remotely using XProtect® Web Client or even on the go with XProtect® Mobile.

For More Information On Advanced Video linking please see Video Search