A recent retail survey showed that an average 48% of all shrinkage is caused by employees, 32% by customer shoplifting, and 15% due to administrative errors. These problems account for billions in lost revenues industry-wide.

You can significantly reduce your company’s shrinkage, fraud, clerical errors, and shoplifting – all in one integrated solution!

A tailored Smartsys Technology Retail Solution identifies the source of your problems and helps you to protect your business, your employees, and your customers.

Our XProtect software doesn’t just provide a secure environment for customers and staff, it also gives owners the opportunity to integrate business systems to achieve greater efficiency in operating processes.

As business grows, retail security and surveillance needs can also expand. Our XProtect video management software (VMS) makes it possible to customize the perfect solution for centrally managed, multi-site or single-site operations.

In an increasingly aggressive retail marketplace, protecting assets and combating loss is more imperative than ever for maintaining profits and a competitive edge.

Whether the challenge is shrinkage, fraud, clerical errors, shoplifting or simply providing customers with a safe shopping environment, Milestone XProtect video management software (VMS) helps optimize store operations.

For more than a decade, Milestone has been the world’s leading provider of open platform IP VMS, and our powerful product helps retailers of all sizes improve their bottom line through proactive loss prevention. Many retailers have seen the extraordinary benefits of IPbased surveillance, which efficiently monitors customers, transactions and merchandise.

Furthermore, with Milestone’s open platform software, security installations are ready for the future because more cameras, additional hardware and new solutions can always be easily integrated into the existing system. Milestone has a flexible licensing scheme that allows users to add one or many cameras while still using the same equipment.

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How Many People Walked Down This Aisle?

Using video analytics, like people and zone counters, stores can keep track of customer traffic and optimize operations.

Analytics data, such as browsing time, can be used to identify customer traffic patterns and determine how to optimally arrange the store and merchandise.

Is Your Network Camera Supported?

Milestone has continuously been recognized as the global market leader and our software supports the widest range of network cameras and video encoders in the world.

This simply gives users the freedom to choose the best products to meet needs and budget demands. The open platform also provides unlimited support for encoders to ease the transition from analogue to IP systems.

Can Your System Send Alerts When Gift Cards Are Issued?

Video sequences can be linked with receipt and transaction data gathered from the POS system, ERP system or automated teller machines (ATMs).

The video data can help reduce fraud by identifying and sending alerts about suspicious activity such as deceptive use of gift cards, discounts, blacklisted credit cards and refunds.

Did The Customer Scan and Pay For Every Item?

Self-scanning is becoming increasingly popular. In XProtect software, transaction data is displayed alongside corresponding video, ensuring incidents can be efficiently tracked.

Then, video data can be exported and handed over to the proper authorities to help combat theft.

What Items Have Been Delivered And Where Are They?

Most ramps use radio frequency identification (RFID) technology and direct store deliveries (DSDs) to scan arriving goods.

The scanned data is integrated easily with video to keep track of what occurred at the time of delivery and verify item location.

Gates and doors can also be controlled directly from the XProtect® Smart Client so users can visually identify staff and vehicles before granting them access.

Is This Car Blacklisted?

License plate recognition is an analytic solution used to identify vehicles.

This technology can pinpoint cars parked too long in the parking area or send a notification when vehicles that have previously been identified as problematic are present.

For example, the system can alert gas station attendants when a license plate is recognized that belongs to a person known for stealing gas.

What Happened When The Thief Was Apprehended?

EAS systems are commonly used to deter thieves.

To make them more useful, video can be integrated to help provide evidence of what actually happened when the alarm went off.

Linking video with alarms can also be used for access control systems; fire alarms; and heating, ventilation and air conditioning (HVAC) systems.

How is Video Footage Viewed in XProtect?

With the XProtect open platform, there are several ways to view video. Users can view and manage cameras from XProtect Smart Client, the feature-rich daily operator interface.

For situational awareness, the video wall product XProtect® Smart Wall gives a complete overview.

Users can also view cameras remotely using XProtect® Web Client or even on the go with XProtect® Mobile.